HIRING ACROSS ALL TAPROOM LOCATIONS (scroll down for all job offerings)
GENERAL MANAGER — Ponce Brew Terminal
About the Role
Ponce Brew Terminal (PBT) is the flagship taproom of Three Taverns Craft Brewery located on the Atlanta Beltline at Ponce City Market — a high-volume brewery, distillery, and kitchen operation with multiple guest entry points (Beltline trail, PCM parking deck, PCM Food Hall) and a large indoor/outdoor footprint including a garage-door patio.
We are hiring a dedicated, on-site General Manager to lead all day-to-day operations at PBT. This is a newly restructured role: PBT previously operated under a multi-location Director of Hospitality model, but the volume and complexity of this location require a GM fully dedicated to this single site, reporting directly to ownership.
Reports To
CEO
Direct Reports
MOD(s), Shift Leads, and all front-of-house and support staff at PBT
Position Overview
The General Manager owns guest experience, staffing, event programming, and daily operations of Ponce Brew Terminal, along with labor cost and inventory management. This person must be equally comfortable running a high-volume floor on a Saturday during a match viewing, coaching an Assistant Manager, troubleshooting a vendor or equipment issue, and reporting business performance to ownership. PBT operates as a brewery, distillery, and kitchen simultaneously, so the GM must coordinate across production, hospitality, and culinary functions — not just front-of-house service.
Key Responsibilities
Operations & Guest Experience
-Own all front-of-house operations across the taproom, bar, and patio
- Ensure consistent execution of service standards, especially during high-traffic periods (weekends, live music, sports viewing events, holidays)
- Manage the guest flow challenges unique to PBT's layout — multiple entry points, indoor/outdoor split, Beltline walk-up traffic — and continuously improve wayfinding and conversion of foot traffic into paying guests
- Respond to and resolve guest issues, including reviews and in-the-moment service recovery
- Evaluate and evolve service model (e.g. counter-first or hybrid) based on volume and labor efficiency
Team Leadership
- Hire, train, schedule, and develop MOD(s), shift leads and floor staff
- Build a leadership bench so the location does not depend on any single individual
- Run pre-shift meetings, staff training, and performance management
- Create a culture of accountability and hospitality consistent with Three Taverns brand standards
Cross-Functional Coordination
- Serve as the on-site point of contact between brewing/distilling production staff and front-of-house operations
- Coordinate with kitchen/culinary partners (currently DAS BBQ) on execution, quality, and guest satisfaction
- Manage food pop-up partnerships and vendor relationships at the location level
- Liaise with the glycol/draft systems and facilities vendors to ensure equipment uptime (chillers, draft lines, kitchen equipment)
Business Performance
- Own labor cost, scheduling efficiency, and COGS/inventory management for the location
- Track and report sales trends to ownership, identifying drivers of change (seasonality, weather, event programming, marketing campaigns) and adjusting staffing/ordering accordingly
- Manage inventory, ordering, and vendor relationships
- Flag revenue and top-line performance issues to ownership with supporting data, but is not responsible for overall P&L ownership or pricing/margin strategy
Event & Activity Planning
- Own the on-site execution calendar for PBT: live music (e.g., the weekly Wednesday Jazz Session), sports viewings, seasonal releases, and other traffic-driving programming
- Proactively pitch new event and activity concepts aimed at increasing foot traffic conversion and revenue, particularly during historically slower dayparts and shoulder seasons
- Partner with ownership and marketing on planning and staffing for major campaigns and sweepstakes (e.g., World Cup programming, fall football, holiday specials), owning on-the-ground logistics and execution
- Coordinate event-specific staffing, vendor/pop-up scheduling, AV/sound needs, and day-of logistics
- Build relationships with local partners (bands, food pop-ups, community groups) to expand PBT's recurring programming
- Track performance of events and activities (traffic, sales lift, guest feedback) and use results to refine future programming
Compliance & Safety
- Ensure full compliance with TABC/GA alcohol licensing, health code, and noise ordinance requirements
- Maintain a safe working environment and ensure staff certifications (food safety, alcohol service) are current
- Serve as primary contact for regulatory, licensing, or community/neighbor issues specific to the location
Qualifications
- 3+ years in a General Manager or equivalent senior leadership role in a high-volume bar, restaurant, brewery, or hospitality venue
- Experience managing both front-of-house hospitality and cross-functional coordination with production (brewing, kitchen, or similar) preferred
- Proven track record hiring, training, and retaining strong hourly and supervisory teams
- Strong operational literacy — comfortable owning labor cost, COGS, and inventory management
- Experience planning and executing events or promotional activations that drove measurable traffic or revenue (live music, sports viewing parties, seasonal activations, etc.)
- Experience managing high-traffic, high-visibility locations (tourist/foot-traffic driven, event-based, or multi-entrance venues) a plus
- Calm, decisive leadership style under pressure (event days, equipment failures, staffing gaps)
- Craft beer or spirits industry knowledge a plus, but not required
- Availability to work nights, weekends, and holidays as the business demands
Compensation & Benefits
- Base salary and bonus incentives: $70,000 to $80,000/year
- Performance-based bonus opportunities tied to operational and business metrics
- Health, dental, and vision insurance — 50% of employee premium covered by the company
- 401(k) with company match
- 3 weeks paid time off
- 8 company-paid holidays
Taproom MOD / Bar Lead - Ponce Brew Terminal
Three Taverns Craft Brewery is looking for an enthusiastic, hospitality-driven bartender/MOD to help lead day-to-day operations of our Ponce Brew Terminal taproom. This role supports the General Manager by driving an exceptional guest experience, maintaining operational standards, and leading front-of-house execution in a high-volume, Beltline-facing environment.
This position functions as a working manager-on-duty (MOD) during peak periods. On MOD shifts, this role works a station (bar service well/KDS lead or floor/flow lead) while maintaining oversight of staff performance, guest recovery, and service standards.
Job description:
Reports to: General Manager
Status: Full-time (expected 30+ hours/week)
Schedule: Must be available nights, weekends, and holidays. Taproom hours: Mon-Thu 12pm-10pm; Fri-Sat 12pm-11pm; Sun 12pm-8pm.
Responsibilities include but are not limited to:
Act as manager-on-duty (MOD) during assigned shifts: lead by example, set the pace, and maintain a calm, solutions-oriented floor.
Supervise and coach bartenders and floor staff to deliver fast, friendly, and accurate service.
Own the guest experience in a self-seat environment
Support staffing needs: assist with hiring, onboarding, training, shift communication, and performance feedback.
Execute weekly inventory and ordering (Tuesday rotation), including pars, vendor communication, receiving/rotation standards, and product readiness for peak periods.
Maintain standards for cleanliness, safety, and organization across bar stations, service well, patio service areas, and guest spaces; ensure side work and closing procedures are completed.
Maintain operational readiness of POS terminals, handheld devices, and KDS workflows; ensure menus, 86s, and routing/production systems are correctly set each shift.
Partner with Das BBQ leadership on service coordination: numbered food delivery, staging, timing, and guest communication.
Support events, activations, beer releases, and promotions; assist with execution and post-event debriefs.
Uphold all company policies and applicable alcohol service and safety regulations.
Requirements:
2+ years of hospitality leadership experience (taproom, bar, or restaurant) preferred.
·Strong knowledge of craft beer and service fundamentals; ability to educate staff and guests (Cicerone certification a plus).
Strong knowledge in Cocktails and spirits.
·Excellent communication, organization, and time management skills; comfortable managing multiple stations and priorities.
Comfortable operating POS/handheld ordering systems and supporting KDS workflows.
High integrity and mature judgment; able to manage guest issues and staff coaching professionally.
Must be 21+ and able to lift 50 lbs; able to stand and move for extended periods.
Compensation and Benefits
Competitive pay and benefits package for eligible team members.
Health insurance (medical, dental, vision) for eligible employees.
Paid time off and 401(k) for eligible employees.
Beer perks and staff discounts.
Growth opportunities within a dynamic, values-driven brewery team.
How To Apply
Please email your resume and/or work experience to monica@threetavernsbrewery.com & brian@threetavernsbrewery.com
BARTENDER - ALL LOCATIONS
Our taproom is a key part of our success. It is our chance to share our beer, our history, culture, and our brand with patrons and turn them into loyal fans.
Bartenders at all our taproom locations act as brand ambassadors while delivering fast, accurate service in a high-volume, guest-facing environment with significant Beltline foot traffic. This role requires strong beer knowledge, some cocktail knowledge, efficient bar execution, and teamwork across the guest well, the service/cocktail well (KDS), and the window station.
Job description:
Reports to: GM/ Asst Manager / Manager-On-Duty
Status: Part-time or Full-time (based on availability and business needs)
Schedule: Must be available nights, weekends, and some holidays. Taproom hours: Mon-Thu 12pm-10pm; Fri-Sat 12pm-11pm; Sun 12pm-8pm.
Responsibilities include but are not limited to:
Provide warm, efficient service and help guests navigate the beer list, draft cocktails, and cocktail options.
Execute proper beer pouring, consistent glassware standards, and responsible alcohol service.
Prep and prepare syrups, garnishes and cocktail batches.
Execute High volume craft cocktail service (where applicable) with attention to detail and ability to multi task.
Operate cashless POS terminals and support handheld closeouts; open and close tabs quickly and accurately; help manage peak ordering lines.
Work as a team across bar stations: guest-facing well, service/cocktail well, and window service when scheduled.
Prepare and serve cocktails (where applicable) using established specs cocktails on tap plus craft builds
Perform opening and closing duties including stocking, setting up/breaking down taps, restocking packaged beer/to-go cooler, and maintaining clean towels and tools.
Maintain bar cleanliness and organization: wipe surfaces, manage spills, sweep/mop as needed, and keep work areas safe.
Change and organize kegs; troubleshoot basic draft system issues (taps/regulators) and escalate larger issues to management.
Maintain and stock clean glassware; coordinate with team to prevent glassware shortages during peak volume.
Support guest experience on the floor when needed (directional help, quick touch points, and problem-solving).
Other duties as assigned to support smooth taproom operations.
We Are Looking For:
Passion for Three Taverns Craft Brewery and the craft beer industry; ability to speak to beer styles, cocktails, and flavor profiles.
Prior bartending experience rquired; high-volume or craft experience a plus.
Comfortable with POS operations; detail-oriented with checks and tabs; able to move fast without sacrificing accuracy.
Efficient, reliable, and team-oriented; calm under pressure with excellent communication.
Willing to work weekends, some weekday evenings, and special events as needed.
Requirements:
Able to stand for long periods and work in a fast-paced environment.
Able to lift/move kegs and cases of beer (up to 50 lbs)
Requires moderate physical effort: carrying, bending, stretching, stooping, pulling, and pushing.
Compensation and Benefits
Competitive hourly pay. Tip share (per company policy and applicable law).
Beer perks and staff discounts.
Benefits available for eligible full-time team members.
How To Apply
Please email your resume and/or work experience to brian@threetavernsbrewery,.com